General views of police dispatchers working at the dispatch control center. Men are seated with headsets on, they have paper placed in front of them. Good example of 1970's communication technology, no computers. Scene change to an African-American man standing in front of a suburban home. He is being interviewed and has a microphone in front of him. (reporter not seen) Man speaks about having to write police officers up for not responding to dispatch calls. As a response to the write-ups, this man says, he was demoted from two different dispatching departments. Whistle-blower.